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Company
Parfait is a special kind of florist located in Medellín, Colombia. We specialize in luxury flowers with a twist -- jeweled flowers that last forever. My business stands out for its exceptional quality and attention to detail, offering products and services that help customers honor all kinds of life milestones.
Initial problems
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Data organization
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Delivery coordination
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Operations history
Time with Morningmate
2 years ​
joined in 2022
Most used tools​
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Task post
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Calendar
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Article post
Getting organized
My own way of doing things was working well for me, but hiring staff taught me I need to take organization more seriously.
Now I use workspaces to contain important facets of daily operations.
Using workspaces I track ecommerce channels, my staff works confidently with clear instructions, and we manage inventory as a team.
Simplifying operational logistics means more energy to put toward our customers, and we love that!
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Synchronizing the dream team
Setting our delivery schedule without switching between windows saved a surprising amount of time.
Our delivery process is now standardized and optimized to our weekly flow of orders.
And since we can comment directly on each post, questions or issues are resolved fast and easily searchable.
Best of all, the entire process is visible for the entire team.
Keeping things consistent
As demands increase and teams grow, habits and standards can drift.
To maintain consistency, we needed our product builds written down and easy to reference.
Our workspace for protocols empowers staff to find answers & ensure consistent quality of our products.
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"Learning the platform was easy, and by 2 months in our team was using Morningmate exclusively for communications and reporting our work."
More features we use at Parfait:
Pin to work feeds
We keep important information & updates pinned at the top of the page
Gantt chart scheduling
The Gantt chart lets you edit status, deadlines, and priorities for tasks
Communication through chat
Shared links & files are easy to locate, and conversations are searchable too
Product support from real humans
Achieve complete digital transformation with personalized support
Tailored setup
Onboard training
Direct support
Tailored setup
Our experts will help you maximize customization potential
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Onboard training
We'll teach you the ins and outs of the platform
Direct support
Speak directly with our support team, never outsourced or automated
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